IRX & EDX 2016 Workshop Presentation on Gem M

[Workshop Video] How Millennials are Revolutionizing Omni-Channel Retail & Forcing Businesses to Change

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Last week, VL was in Birmingham for the Internet Retailing and eDelivery Expo

Due to the nature of VL’s business – omni-channel data integration – we are highly tuned in to omni-channel retail and the supply chain that makes the front end of these businesses run. We pick up a lot of information (if you’re a regular subscriber of VL’s blog, im sure you’ve noticed), and we do our best to disseminate this knowledge back into the industry so we can all learn and grow together.

So, VL held a workshop on potentially one of the hottest discussions going on in the omni-channel retailing space: Gen M (or Millennials) and how they are forcing the face of business to change to suit their needs and buying habits.

Download the Presentation as a PDF

The workshop was enthusiastically received, with great discussion happening after the session that also followed us back to our stand.

If you missed the full workshop, you’ll have to wait until the next time we speak! But for now, keep reading for a 3-minute master edit of Robin Smith’s workshop at IRX/EDX 2016.


How Millennials are Revolutionizing Omni-Channel Retail, Forcing Businesses to Change:

A look at trends and how to take advantage of them in the next 3 years

Workshop session, 28 April 2016 11:00 AM – 12:00 PM, IRX & EDX 2016

How Gen M is Revolutionizing Omni-Channel Retail, Forcing Businesses to Change (IRX & EDX 2016 Workshop Presentation)

How Gen M is Revolutionizing Omni-Channel Retail, Forcing Businesses to Change

Download the workshop presentation given by Robin H. Smith at IRX & EDX 2016.

This presentation covers:

The state of ecommerce 2016 in Canada, the USA, and the UK | Who is driving omni-channel retail change, and why | How businesses are changing in response to Millennial-driven trends | Actionable best practices on how to win over Millennials | And much more.

Download the Presentation as a PDF


Want to learn more about Gen M and how omni-channel data integration informs customer experience?

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