bfcm creating a flawless customer journey

BFCM: Creating A Flawless Customer Journey – A VL OMNI Presentation

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It’s still August: Why do we keep talking about Black Friday Cyber Monday? Because the clock is ticking. BFCM is less than 3 months away, and if you’re trying to implement a new system or data integration strategy, that’s really not a lot of time! Hopefully, your business has already developed your core strategy and […]

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Where even Amazon can improve: A last mile customer experience story

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Chances are, most of us have been in this position: A package ordered days or weeks ago finally arrives on your doorstep. Too bad you weren’t home to actually receive it. In the industry this is known as the last mile, or the actual fulfillment of an order placed online or via some other portal for […]

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Black Friday & Cyber Monday: Creating a Flawless Customer Journey – A VL OMNI Infographic

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It’s time to make this year’s Black Friday and Cyber Monday your best yet. Believe it or not, now is the best time to make improvements to your technology stack and integration strategy to make sure your ecommerce business is prepared for every possibility. Our infographic below focuses exactly that — on how to create a flawless […]

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pharmacy blog, lack of integration impacts customer experience

When A Complete Lack of Integration Impacts Customer Experience – A First-Hand Pharmacy Story

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Customer experience is a tricky, ephemeral item with the utmost importance to any retailer (online, bricks-and-mortar, and both). Part of why customer experience is so difficult to nail down is, first, that it’s never static in time, but instead the definition of what a ‘great customer experience is’ is always evolving. Second, customer experience may […]

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Integrating Copper CRM – An Updated VL OMNI Infographic

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Have you heard of Copper? Copper is a cloud-based cross-platform CRM. It’s the only CRM built for the G Suite that’s both recommended and used by Google, and is being adopted by businesses large and small at an incredible rate. Formally known as PropserWorks, Copper has rebranded but is still the CRM VL recommends and uses in-house. Since Copper brings a whole new […]

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black friday cyber monday video

The Break Down With VL OMNI – Black Friday & Cyber Monday

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The dog days of summer may be here, but serious ecommerce businesses are already turning things up to 11 for Back to School (B2S) and Black Friday Cyber Monday (BFCM). Did you know?: Amazon takes on 468 orders per second on Black Friday. That’s a lot of orders — and even more data — moved on […]

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long term growth visual infographic

Integration Strategies For Long-Term Growth – A VL OMNI Infographic

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Back in March of this year, VL embarked on a 5-stop roadshow tour of the United Kingdom for tradeshows, workshops, and Shopify Plus Meetups with our UK partners. Our second stop took us to Lambert’s Yard in Leeds for Statement’s Shopify Meetup. VL’s presentation focused on Integration Strategies for Long-Term Growth, starting with core tenants and working up to complex application arrangement and integration […]

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lessons integrations preparing for a successful black friday and cyber monday

Lessons In Integration: Preparing for a Successful Black Friday and Cyber Monday – A VL OMNI Ebook

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Black Friday and Cyber Monday are closer than you think. These two days are so important to commerce and to multichannel merchants that it gets its own moniker:  BFCM. These four letters represent the most intense selling period of the year. Articles on how to prepare for BFCM have been popping up earlier and earlier […]

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common traits, video, high growth success

Common Traits of High-Growth Success – A VL OMNI Video

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VL OMNI’s highly successful presentation Common Traits for High-Growth Success was absolutely packed to the brim with ecommerce insights and actionable advice from a technological and strategy-first perspective. But not everyone has the time to scroll through a presentation deck or watch recordings of the presentation! So we’ve transformed this presentation into btoh an easily consumable infographic and video for […]

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data integration solution

5 Things That Should Take Longer Than The Implementation of Your Data Integration Solution

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Here a VL, we often hear horror stories of merchants who have overpaid for a complex mess of plug-and-play or custom coded integrations. Usually when that occurs, the merchant will come to VL at their wit’s end. Not only have they overpaid for a solution that isn’t working, but the whole process has taken an […]

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