2017 – What A Ride!
Every year, VL predicts the next latest trends in the ecommerce world. Last year we predicted etailers would encounter changing consumer practices that will make them re-evaluate their channels, products, and services. That prediction had definitely become reality in 2017! 2018 will be no exception. Consumer experience expectations are driving businesses, large and small, to reflect on core practices and strategies and how they help (or hinder) how their business can evolve to match industry changes. For 2018, businesses will continue to look to stay on top by implementing cutting edge technologies like blockchain, AI, and smart workflows into their ecosystems.
2018 will truly test the abilities of ecommerce businesses on their abilities to implement agile changes to reach new heights!
So where is ecommerce in 2018 headed?
Want to check out our other ecommerce infographics? Look no further: